Head to head · Last verified Nov 6, 2026
Zendesk vs Zoho Desk Who uses which, and who's switching.
We see 24,121 companies using Zendesk and 16,057 using Zoho Desk. In the last 12 months, 5,622 started on Zendesk and 4,142 on Zoho Desk. 147 moved from Zendesk to Zoho Desk, and 137 the other way.
24,121Companies using Zendesk
16,057Companies using Zoho Desk
284Switched between them
Over time
New customers, month by month.
Switching
Who moves which way.
Companies that stopped using one and started using the other since Nov 6, 2025.
Zendesk
By company size.
Zoho Desk
By company size.
Zendesk
Top industries.
Zoho Desk
Top industries.
Questions
Zendesk vs Zoho Desk, answered.
Zendesk is used by more of the companies we see: 24,121 against 16,057.
In the last 12 months, 5,622 companies started using Zendesk and 4,142 started using Zoho Desk.
Since Nov 6, 2025, 147 moved from Zendesk to Zoho Desk and 137 moved from Zoho Desk to Zendesk.
More on Zendesk
Your turn
Sell against Zendesk?
See every company using your competitor, and know when they switch. Start free, no card needed.