Companies using Zendesk 24,121 and counting.
Incumbently sees 24,121 companies using Zendesk. 1,088 started in the last 90 days and 1,636 stopped. Each one shows the signal type we found and when.
Zendesk customers, newest first.
Each row shows when we first saw the tool and the type of signal that confirms it.
Every signal behind the list.
Microsoft 365 behind MimecastShows adoptionWhere Zendesk leavers go.
Share of companies that stopped using it and started using a rival in the same period.
Roles that ask for Zendesk.
6,100 job posts named Zendesk in the last 90 days. Share by role, from the latest 500.
Industries.
Company size.
Zendesk usage, answered.
Incumbently sees 24,121 companies using Zendesk as of Nov 6, 2026. A company counts once we have a dated signal for it, such as a DNS record or website code.
1,088 companies started using Zendesk in the last 90 days, and 5,622 in the last 12 months. The newest are at the top of the list above.
1,636 in the last 90 days. Of the leavers we could follow, the most started using Freshdesk (53%).
The biggest industry is Software Development (10% of companies), and 11–50 staff is the most common company size.
Agents read public signals around the clock, such as DNS records, subdomains, website code and job posts. Each company shows the type of signal we found and when.
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