Switching · Last verified Nov 6, 2026

Companies switching from Freshdesk to Zoho Desk 221 since Jan 1, 2026.

221 companies stopped using Freshdesk and started using Zoho Desk since Jan 1, 2026, and 210 went the other way. For the median company, the two changes were 102 days apart.

FreshdeskZoho Desk
221Freshdesk → Zoho Desk
210Zoho Desk → Freshdesk
102 daysMedian gap between the changes
Real switches

How it unfolded.

The latest 3 moves from Freshdesk to Zoho Desk, step by step.

La La Land
  1. Jul 11, 2026Started using Zoho DeskWeb
  2. Nov 5, 2026Stopped using FreshdeskWeb
Foundever
  1. Oct 17, 2026Started using Zoho DeskWeb
  2. Nov 4, 2026Stopped using FreshdeskWeb
Big R Farm and Home
  1. Aug 29, 2026Stopped using FreshdeskWeb
  2. Nov 2, 2026Started using Zoho DeskWeb
Who switched

Companies that made the move.

CompanyCountryStarted Zoho DeskStopped FreshdeskSignalLa La Landlalalandcafe.comUSJul 11, 2026Nov 5, 2026WebFoundeverfoundever.comUSOct 17, 2026Nov 4, 2026WebBig R Farm and Homebigrfarmandhome.comUSNov 2, 2026Aug 29, 2026WebAlmaviva Groupalmavivagroup.comITOct 24, 2026Nov 1, 2026WebAl-Ahly Medical Company (AMC)ahlymedical.comEGNov 1, 2026Aug 6, 2026WebTo The Newtothenew.comSGMar 3, 2026Oct 31, 2026WebTonel Privadotonelprivado.comARJul 6, 2026Oct 31, 2026Webtusdatos.cotusdatos.coCOOct 31, 2026Mar 29, 2026WebIngram Microingrammicro.comUSMar 25, 2026Oct 27, 2026WebGnd Propertiesgndproperties.mxMXJun 25, 2026Oct 26, 2026WebGrupo ampmgrupoampm.comMXOct 26, 2026Jul 2, 2026WebCMS Woodhouse Lorente Ludlow, S.C.wll.com.mxMXJul 16, 2026Oct 25, 2026Web
Order

Which change comes first.

Started Zoho Desk first68%
Stopped Freshdesk first31%
Both on the same day1%
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Freshdesk → Zoho Desk switches, per monthDec 2025 – Oct 2026
Questions

Freshdesk to Zoho Desk, answered.

221 since Jan 1, 2026: each stopped using Freshdesk and started using Zoho Desk in that time. 210 moved the other way.

For the median company, the two changes were 102 days apart.

Started Zoho Desk first: 68% of the companies we saw.

We record a drop when the signals for Freshdesk go away, and an adoption when we first see Zoho Desk, for example in website code or DNS records. A switch is both, at the same company.

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