Switching · Last verified Nov 6, 2026
Companies switching from Freshdesk to Intercom 63 since Jan 1, 2026.
63 companies stopped using Freshdesk and started using Intercom since Jan 1, 2026, and 0 went the other way. For the median company, the two changes were 96 days apart.
63Freshdesk → Intercom
Intercom → Freshdesk
96 daysMedian gap between the changes
Real switches
How it unfolded.
The latest 3 moves from Freshdesk to Intercom, step by step.
TempraMed
- Jul 28, 2026Started using IntercomWeb
- Oct 31, 2026Stopped using FreshdeskWeb
RunMyLease Inc
- Sep 24, 2026Stopped using FreshdeskWeb
- Oct 29, 2026Started using IntercomWeb
KooBits
- Jun 26, 2026Started using IntercomWeb
- Oct 27, 2026Stopped using FreshdeskWeb
Who switched
Companies that made the move.
CompanyCountryStarted IntercomStopped FreshdeskSignalTempraMedtempramed.comUSJul 28, 2026Oct 31, 2026WebRunMyLease Incrunmylease.comUSOct 29, 2026Sep 24, 2026WebKooBitskoobits.comSGJun 26, 2026Oct 27, 2026WebImaginnovateimaginnovate.comUSJul 18, 2026Oct 27, 2026WebH2Safety Services Inc.h2safety.caCAJun 18, 2026Oct 26, 2026WebCrossML Pvt Ltdcrossml.comINJan 18, 2026Oct 25, 2026WebAutohiveautohive.com—Oct 24, 2026Sep 5, 2026WebVideobotvideobot.comFIJun 22, 2026Oct 23, 2026WebEzyDogezydog.comAUApr 1, 2026Oct 17, 2026WebCookdcookdtv.comINOct 16, 2026Feb 24, 2026WebBiznusSoft, Inc.biznussoft.comUSSep 26, 2026Oct 14, 2026WebOutsourced Doersoutsourceddoers.comAUApr 1, 2026Oct 9, 2026Web
Showing 12 of 63Get alerts for new switches
Order
Which change comes first.
Questions
Freshdesk to Intercom, answered.
63 since Jan 1, 2026: each stopped using Freshdesk and started using Intercom in that time. 0 moved the other way.
For the median company, the two changes were 96 days apart.
Started Intercom first: 73% of the companies we saw.
We record a drop when the signals for Freshdesk go away, and an adoption when we first see Intercom, for example in website code or DNS records. A switch is both, at the same company.
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