Companies using Freshdesk 14,290 and counting.
Incumbently sees 14,290 companies using Freshdesk. 1,231 started in the last 90 days and 2,079 stopped. Each one shows the signal type we found and when.
Freshdesk customers, newest first.
Each row shows when we first saw the tool and the type of signal that confirms it.
Every signal behind the list.
Microsoft 365 behind MimecastShows adoptionWhere Freshdesk leavers go.
Share of companies that stopped using it and started using a rival in the same period.
Roles that ask for Freshdesk.
811 job posts named Freshdesk in the last 90 days. Share by role, from the latest 500.
Industries.
Company size.
Freshdesk usage, answered.
Incumbently sees 14,290 companies using Freshdesk as of Nov 6, 2026. A company counts once we have a dated signal for it, such as a DNS record or website code.
1,231 companies started using Freshdesk in the last 90 days, and 5,752 in the last 12 months. The newest are at the top of the list above.
2,079 in the last 90 days. Of the leavers we could follow, the most started using Zoho Desk (43%).
The biggest industry is Software Development (10% of companies), and 11–50 staff is the most common company size.
Agents read public signals around the clock, such as DNS records, subdomains, website code and job posts. Each company shows the type of signal we found and when.
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