Head to head · Last verified Nov 6, 2026

Intercom vs Gorgias Who uses which, and who's switching.

We see 18,904 companies using Intercom and 8,801 using Gorgias. In the last 12 months, 956 started on Intercom and 1,758 on Gorgias. 0 moved from Intercom to Gorgias, and 0 the other way.

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18,904Companies using Intercom

8,801Companies using Gorgias

Switched between them

Over time

New customers, month by month.

IntercomDec 2025 – Oct 2026

GorgiasDec 2025 – Oct 2026

Switching

Who moves which way.

Companies that stopped using one and started using the other since Nov 6, 2025.

Intercom → Gorgias0companies Gorgias → Intercom0companies

Intercom

By company size.

2–10 staff5%

11–50 staff42%

51–200 staff32%

201–500 staff10%

501–1,000 staff4%

1,001–5,000 staff4%

5,001–10,000 staff1%

10,001+ staff2%

Gorgias

By company size.

1 employee staff1%

2–10 staff55%

11–50 staff29%

51–200 staff11%

201–500 staff2%

501–1,000 staff1%

1,001–5,000 staff1%

Intercom

Top industries.

Software Development21%

IT Services and IT Consulting10%

Technology, Information and Internet10%

Financial Services5%

Advertising Services3%

Gorgias

Top industries.

Retail45%

Retail Apparel and Fashion11%

Manufacturing5%

Wellness and Fitness Services4%

Personal Care Product Manufacturing4%

Questions

Intercom vs Gorgias, answered.

Is Intercom or Gorgias more popular?

Intercom is used by more of the companies we see: 18,904 against 8,801.

Which is growing faster?

In the last 12 months, 956 companies started using Intercom and 1,758 started using Gorgias.

Are more companies moving from Intercom to Gorgias or the other way?

Since Nov 6, 2025, 0 moved from Intercom to Gorgias and 0 moved from Gorgias to Intercom.

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