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Head to head · Last verified Nov 6, 2026

Salesforce vs Microsoft Dynamics 365 Who uses which, and who's switching.

We see 52,817 companies using Salesforce and 34,267 using Microsoft Dynamics 365. In the last 12 months, 7,455 started on Salesforce and 3,365 on Microsoft Dynamics 365. 60 moved from Salesforce to Microsoft Dynamics 365, and 32 the other way.

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52,817Salesforce34,267Microsoft Dynamics 365
52,817Companies using Salesforce
34,267Companies using Microsoft Dynamics 365
92Switched between them
Over time

New customers, month by month.

D554JFMAMJJASO614
SalesforceDec 2025 – Oct 2026
D270JFMAMJJASO251
Microsoft Dynamics 365Dec 2025 – Oct 2026
Switching

Who moves which way.

Companies that stopped using one and started using the other since Nov 6, 2025.

Salesforce → Microsoft Dynamics 36560companiesMicrosoft Dynamics 365 → Salesforce32companies
Salesforce

By company size.

1 employee staff1%
2–10 staff18%
11–50 staff26%
51–200 staff23%
201–500 staff12%
501–1,000 staff7%
1,001–5,000 staff8%
5,001–10,000 staff2%
10,001+ staff4%
Microsoft Dynamics 365

By company size.

2–10 staff11%
11–50 staff24%
51–200 staff25%
201–500 staff13%
501–1,000 staff7%
1,001–5,000 staff10%
5,001–10,000 staff3%
10,001+ staff7%
Salesforce

Top industries.

Non-profit Organizations9%
Software Development7%
Financial Services6%
IT Services and IT Consulting5%
Hospitals and Health Care3%
Microsoft Dynamics 365

Top industries.

IT Services and IT Consulting11%
Financial Services5%
Software Development4%
Construction4%
Non-profit Organizations3%
Questions

Salesforce vs Microsoft Dynamics 365, answered.

Salesforce is used by more of the companies we see: 52,817 against 34,267.

In the last 12 months, 7,455 companies started using Salesforce and 3,365 started using Microsoft Dynamics 365.

Since Nov 6, 2025, 60 moved from Salesforce to Microsoft Dynamics 365 and 32 moved from Microsoft Dynamics 365 to Salesforce.

More on Salesforce
Companies using Salesforce52,817Companies leaving Salesforce893HubSpot vs SalesforceSalesforce to Microsoft Dynamics 36560Microsoft Dynamics 365 to Salesforce32Salesforce to Pipedrive258Pipedrive to Salesforce217Salesforce vs PipedriveCRM market share
More on Microsoft Dynamics 365
Companies using Microsoft Dynamics 36534,267Companies leaving Microsoft Dynamics 365559HubSpot vs Microsoft Dynamics 365Microsoft Dynamics 365 to Salesforce32Salesforce to Microsoft Dynamics 36560Microsoft Dynamics 365 to Pipedrive20Pipedrive to Microsoft Dynamics 36532Microsoft Dynamics 365 vs PipedriveCRM market share
CompareEvery tool comparisonMarket shareCRM market shareRelated
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